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FCC Licensing

The Federal Communications Commission (FCC) requires that all business radio frequencies are FCC licensed. The SJ Linking Systems Team is available to assist with all of your FCC licensing needs.  For more information, select the below link.

Click here for FCC Licensing info

Maintenance & Repair

Radio Repair:
SJ Linking Systems offers you the benefit and convenience of two-way radio repairs.

Getting started is easy:
Fill out our Service Request Form or call us at 310-295-7728 and have your radio information ready. Then you just send us your walkie-talkie, mobile radio, base station or repeater and we will repair it and ship it back to you with no charge for shipping.

Repairs are typically completed in 2 to 3 business days and we will accommodate special or urgent request. All two-way radio repairs are quality tested before being returned.

We guarantee your satisfaction!

Please don't hesitate to contact us if you have any questions at 310-295-7728.

Click here for our Service Request Form

Return Policy

Defective Products:
Defective products within the manufacturer's warranty are exchanged through our online Return Merchandise Authorization (RMA) procedures. After the manufacturer's warranty, defective products should be repaired.

To return defective products, please email us at returns@sjlinkingsystems.com. Provide your order #, which product is defective, and describe the defect. SJ Linking Systems will send you a replacement along with a self-addressed label for the return of the item. Once you have received the new device you will have 10 days to return the defective item or your account will be charged for the amount of the new device. Please make sure to include the RMA# on the outside of the shipping package.

Unopened Products:
All unopened products can be returned within a 10 day period for a refund*

*There is a 20% restocking fee along with shipping costs.

Shipping

Shipper Damage: Products received that appear to be damaged due to the shipper, are covered under our shippers liability policy. Any package that is noticeably damaged should be rejected and returned to our warehouse for re-fulfillment.

Delivery Time: Unless otherwise indicated, our products ship standard UPS ground. Orders received by 2:00PM Pacific Standard Time are usually shipped that day and should arrive within 2-5 business days unless expedited shipping method is ordered.

You will receive an email with FedEx / UPS tracking # when your product has shipped.
Track your package - FedEx / UPS

Two-Way Radio Programming
If you would like to add our Walkies to your inventory we offer custom programming or cloning.  Just send us one of your Walkie-Talkies and we will send it back with your order.
Warranty

The products sold by SJ Linking Systems are brand new products covered by the respective manufacturer's warranty.